Introduction:Recognition of the individuals job motivation and taking them into consideration as an underlying factor and increasing trigger of effectiveness as well as efficacy in optimal provision of services may remarkably contribute to the promotion of healthcare society. The present research aimed to identify the factors involved in job motivation of those working with IT and medical records in university hospitals of Bandar Abbas in 2015.

Methods: The present descriptive-analytical study included all employees working with IT and medical records at university hospitals of Bandar Abbas as research population. The data were gathered through a census and via a questionnaire developed by the researchers. The reliability and validity of the instrument were already established in a body of previous research. The questionnaire included of two sections, one containing the respondent’s demographic information and the other exploring the factors involved in job motivation. The latter further comprised of three areas: physical, welfare and psychological. SPSS21 was employed to analyze the data, and began with descriptive statistics. To check for the dependence or independence of variables, the nonparametric Kruskal-Wallis test was used.

Results: Among the factors involved in job motivation, physical factors, welfare and psychological factors with respectively 9%, 19% and 72% were of the greatest significance among employees working with medical records and IT. No statistically significant correlation was found between demographic features and factors involved in job motivation.

Conclusion: As revealed by the findings, psychological factors were important to employees dealing with IT and medical records. Therefore, identifying and dealing with these motivators which are cheaper and more accessible on the part of authorities greatly contributes to the improvement of hospital documentation.